We understand that providing personal information online involves a great deal of trust on your part; we take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personally identifiable information ("personal information") you provide us.

This Visitorconnection.com Privacy Statement discloses the personal information privacy practices for Florida Folder Service, Inc. ("Florida Folder") and Visitorconnection.com, Inc. and their affiliates and subsidiaries (collectively, "we," "us," "our," or words of similar import). We operate the Visitorconnection.com web site and other related web sites (collectively, the "Web site"). This Web site is intended for use by residents of the U.S. that are over 18 years of age.

By accepting the Terms of Use, you expressly consent to our collection, use and disclosure of your personal information, as provided in this Privacy Statement. This Privacy Statement is incorporated into and subject to the provisions of the Terms of Use.

A Special Note About Children
Children are not eligible to use the services available on our Web site and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use our Web site services only in conjunction with your parents or guardians.

Information We Collect About You
We collect personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a Member in order to post Listings on, and use other selected aspects of, the Web site, and some personal information is needed in order to process travel reservations requests and requests for information, many areas of the Web site can be accessed without providing any personal information.

On all Web site pages that collect personal information, we specifically describe what information is required in order to provide you with the service you have requested.

We collect personal information when you:

Request information regarding a Listing in your Tips Basket
Register as a Visitorconnection.com Member
Participate in a survey, contest or sweepstakes
Contact Visitorconnection.com for assistance or with a suggestion

Tips Basket Information
We collect your name, address, e-mail address, and telephone number when you request information regarding Listings you have placed in your Tips Basket.

Member Information
We collect your name, title, company name, address, e-mail address, telephone numbers, fax numbers, Member User Name, and password when you register to become a Member of our Web site. If you are a Client, we also collect your Florida Folder Advertiser ID, and Rack Name and Location. If you are not a Client, we also collect your credit card information (name on the card, type of card, card number, and expiration date) for purposes of processing payment for your Listing on the Web site.

Surveys, Contests, and Sweepstakes Information
Occasionally, we may offer our Members and Web site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by us when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, street address, and other information requested in the specific form related to the survey, contest, or sweepstakes.

Contacting Visitorconnection.com
We collect personal information such as your full name, Member User Name, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with logging onto our Web site, or accessing your Member account.

Reservation Information
Personal information is also requested, but is not collected or retained by us, when you make a reservation for accommodations through our Web site. See Reservations for Accommodations, below, for additional information on sharing of this personal information with others.

Our Partners
We have partnered with reputable Members and other third parties to offer our Members and Web site visitors a variety of products and services. All services throughout our Web site that are provided by a third-party partner are described as such in this Privacy Statement or elsewhere in the Web site. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than we do. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your personal information.

Other Information We Collect About You
Some information may be collected automatically every time you visit our Web site. This information is described below.

Cookies and other Web technologies
When you access our Web site as a Member or visitor, we may collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You do not provide this information -- it is collected automatically as a means of supporting your use of our Web site. The cookie assigned may be a "session" cookie file (deleted at the end of the session) or permanent cookie file on your computer's hard drive. The cookie may or may not contain any personal information. You can always choose to not receive a cookie file by enabling your web browser to refuse cookies or to prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you may not be able to access some services offered by us on our Web site.

A cookie file may also be placed on your hard drive by a third-party advertising company, which may be used to aggregate statistics about your visits to this Web site and other web sites. The company may also employ technology that is used to measure the effectiveness of ads. This is primarily accomplished through the use of an action tag (also known as an invisible gif), which the third party places on our Web site to collect anonymous information. They may use this anonymous information about your visits to this Web site and other sites in order to provide advertisements about products and services of potential interest to you.

Additionally, you may encounter "cookies" or other similar devices on certain pages of our Web site that are placed there by third parties. For example, if you view a web page that has content created by a Member of Visitorconnection.com, there may be a "cookie" placed within that content. We do not control the use of cookies by third parties.

If you use a web site providing a service for us or a web site that helps facilitate your activity on our Web site, that web site may provide personal information about you and your transactions back to us. Similarly, web sites that we partner with may also provide personal information about you back to us.

This Privacy Statement covers the use of cookies and other technology by us with respect to our Web site only and does not cover the use of cookies and other technology by any Members of Visitorconnection.com, advertisers or other third parties. For more information about the privacy practices of Members, advertisers and third parties, please review the privacy policy for the Members, advertisers or third parties.

Computer Information
We may collect certain technical information from your computer each time you request a page during a visit to our Web site. This information is collected from your computer's Web browser and may include your IP address, operating system, Web browser software (i.e., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site. Wireless users (if you are using your cellular phone to access the Internet) should check with their wireless company to understand whether personal information may be used to identify them.

Use of Your Information
Information collected by us may be used to:

Register you as a Visitorconnection.com Member
Provide you with information you request through your Tips Basket
Send e-mail notifications for special promotions
Respond to your questions or suggestions
Improve the quality of your visit to our site

Member Registration Information
When you register to become a Member of Visitorconnection.com, we use your information to create your Member account. Information collected when you complete your Member Contact Information is used to confirm and process your Membership account. In addition, information collected from you when you register as a Member is used to bill your credit card, if applicable, which enables you to post a Listing on our Web site.

E-mail Notifications
If you choose to receive communications from us about special promotions, we may use your e-mail address to send you communications about surveys, contests, sweepstakes, promotions, specials, or other travel opportunities on Visitorconnection.com and its partners' web sites.

We may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, we require that the third-party return all information to us.

Responses to Your Questions or Suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with logging onto the Web site or accessing your Member account.

Improving the Quality of Your Visit to Our Web Site
We may collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the Web site and develop featured programs and content that will be of interest to our Members and site visitors.

Sharing of Your Information
Visitorconnection.com reserves the right to sell or rent your personal information to anyone.

Corporate affiliates
We may share your personal information among our subsidiary, parent, and affiliated organizations, but they will use the information for internal purposes only. It is possible that we, our subsidiaries, affiliates, joint ventures, or any combination of these, could merge with or be acquired by another business entity. Should such a combination or result occur, you should expect that we would share some or all of your personal information in order to continue to provide the services related to the Web site. We cannot assure, however, that the new entity will follow the practices disclosed in this Privacy Statement.

Members
When you request information about Listings in your Tips Basket, we provide the personal information you give us to the Visitorconnection.com Members who maintain those Listings. This information is provided to them so that they can directly provide you with the information you have requested. Although we have attempted to limit our Members from using or disclosing your personal information beyond the scope needed to accomplish the purposes for which it is given, we cannot assure that such limits will be observed by the Members. Therefore, we encourage you to review the information privacy practices of any Member from whom you request Listing information on our Web site. In addition, these Members may also contact you to obtain additional information about you or your request for information.

Reservations for Accommodations
We request that you provide your name, title, company name, address, e-mail address, telephone numbers, fax number, credit card information (name on the card, type of card, card number, and expiration date), accommodation preferences (e.g., non-smoking room, crib), and various other travel-related information (e.g., corporate account number, airline frequent flyer number) when a reservation for accommodations is made through our Web site. This information is not, however, collected or retained by us. Instead, our affiliate web sites that actually process the reservation for accommodations collect it. As a result, our Privacy Statement does not apply to such information.

Other Sharing of Information
We may occasionally share aggregated information with our Members and service providers. This information does not contain any personal information and is used to develop featured programs and content that will be of interest to our Members and Web site visitors.

Our Legal Obligations
We may be required by law or legal process to disclose personal information and other information you have provided us in your use of our Web site or related services. We may also disclose information to enforce the Terms of Use, as well as against someone who poses a threat to our interests (such as customer fraud) or whose activities could bring harm to others. As a result, we may, in our discretion, disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability. Some of these rights to disclose information are further described in the Terms of Use.

Other Web Sites
There are several places throughout our Web site that may link you to other web sites that do not operate under our information privacy practices. When you click through to these web sites, our information privacy practices no longer apply, and we are not responsible for use or disclosure of information obtained from you through such web sites. We recommend that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your information.

Other Disclosures
We cannot ensure that all of your private communications and personal information will never be disclosed in ways not otherwise described in this Privacy Statement. By way of example (without limiting the foregoing), third parties may unlawfully intercept or access transmissions or private communications, or they may abuse or misuse your personal information that they collect from our Web site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Control Over and Access to Your Information
We believe that Members and site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of Visitorconnection.com:

Member Contact Information
The Contact Information page in the Members Section of the Web site allows Members to view and change their account settings. You can change your password and elect to have an automatic password sign-in when logging on to Visitorconnection.com. You can also update or correct names, addresses, phone numbers, and other information associated with your Member profile.

You can also close your Member account by providing the appropriate information on the preferences page of the Members Section of the Web site. Once you close a Member account, you will not be able to sign in or access any information associated with the account, but you can open a new Member account at any time. We will send you an e-mail confirming your account closure to the e-mail address contained in your Member Contact Information.

Retention of Personal Information
Upon your request, we will deactivate your personal information from our active databases. To make this request, you may send an e-mail to members@Visitorconnection.com. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law.

We may retain in our files information you have requested be removed in some circumstances, such as to resolve disputes, troubleshoot problems, and enforce our Terms of Use. Further, such prior information may never be completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your request.

Communications From Visitorconnection.com
Our Members and visitors to the Web site will receive communications from us when they:

Request information regarding a Listing in their Tips Basket
Elect to receive special promotional marketing communications
Win a contest or sweepstakes
Contact us with questions/suggestions
In addition, Members will receive communications from us when they:

Sign up to become a Member
Request that a Member account be closed

Tips Basket Request
Each time you request information on a Listing in your Tips Basket, we will send you an e-mail confirming your request.

Special Promotional Marketing Communications
If you request, you will occasionally receive e-mails notifying you of special promotions or other travel news. Special promotional e-mails are intended to inform you of new or unique travel opportunities or special deals that are available.
You can discontinue your subscription to our promotional e-mail services at any time on the preferences page of the Web site. You can also unsubscribe to the special promotional e-mails at any time by replying to the e-mail with the word "unsubscribe" in the subject line.

Contests and Sweepstakes
You have the option of sending an e-mail to us requesting a change to the information you have provided to us or to receive a copy of the information we have stored during the length of any contest or sweepstakes. We will make every reasonable effort to honor your wishes. Proof of identity may be required to make the change.

Customer Support Or Questions/Suggestions
When you request assistance with logging onto the Web site, or accessing your Member account, we will respond to you via e-mail or telephone.

Sign up to Become a Visitorconnection.Com Member
When you sign up as a new Member, you will receive a "Welcome to Visitorconnection.com" e-mail. This e-mail contains your Member User Name and describes the benefits of being a Member of Visitorconnection.com.

Request to Close an Account
When you complete a request to close a Member account, we will send you an "Account Closure Confirmation" by e-mail.

Protecting Your Information
We use industry standard practices to safeguard the confidentiality of your personal information, including "firewalls" and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside our company. However, "perfect security" does not exist on the Internet, and we will not be responsible or liable for unauthorized access to or use of any personal information.

Changes to the Privacy Statement
We reserve the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this Privacy Statement or in how we will use your personal information, we will prominently post such changes prior to implementing the change. All changes to this Privacy Statement become effective thirty (30) days after the date such notice is first posted. We may, but are not required, to notify Members of changes to this Privacy Statement by e-mail at their registered e-mail addresses. If you do not agree with such changes, please notify us of your disagreement. Your sole recourse related to such change, however, is to request that we deactivate your Member account.

Contacting Visitorconnection.com
If you have questions about our Privacy Statement, please contact us by email at info@Visitorconnection.com, or by mail at Webmaster, Visitorconnection.com, Florida Folder Service, Inc., PO Box 7237, Daytona Beach, Florida, 32116.

Last Update
This Privacy Statement was produced and originally posted on Visitorconnection.com on: Friday, November 14, 2003.
Last modified on: Friday, November 14, 2003.